FAQ



  • 1.Motor Insurance/Takaful
  • Do i need vehicle registration certificate ( geran)
    azamzaki16-03-2016

    No you dont need it , you just need owner's ic number and vehicle registration to be entered into the system

  • how do i know how much do i have to pay for insurance/Takaful and roadtax
    azamzaki16-03-2016

    please click renew online button and keyin owner's ic number and vehicle registration number , your premium will be automatically calculated based on next available NCD. As for your roadtax you go to http://www.myeg.com.my to calculate your road tax amount.

  • How do i check my NCD
    azamzaki16-03-2016

    You can check your NCD by clicking on renew online button, enter owner's ic number and vehicle registration number , your next available NCD will be generated by the system.

  • How do i withdraw NCD
    azamzaki16-03-2016
    • Fill in the endorsement form, we will email the form to you.
    • We will calculate the prorate usaage of your NCD, We will email you the amount.
    • Transfer the amount.
    • email the receipt and endorsement form to insuranskereta@gmail.com
    • Insurer will update the endorsement within 2 hours and endorsement slip will be issued within 3 days.

     

  • Do you accept 4wd vehicles?
    azamzaki18-03-2016

    yes we accept 4wd vehicles without loading and excess as long the sum covered below RM 300,000.00, 3000cc and below and the age of the car 15 years and below.

    however you need to this manually , please whatapps 0169888472

  • How to claim? ( own damage/kfk)
    azamzaki18-03-2016

    If you car involved in accident , you must makesure that you car is towed to panel workshop.

    Panel workshop will arrange the claim from A-Z using merimen claim system.

  • How to claim windscreen
    azamzaki18-03-2016

    You will have to provide details below to insurance company. You can contact your agent to process the claim for you.

    1. Filled claim form
    2. Original receipt

    Make sure you claim is filed within 14 days of the accident occurred.

    Late filing , you have to provide the insurance company with explanation letter.

  • What is Roadtax renewal remider system
    azamzaki19-03-2016

    Road renewal reminder system is to help our potential customer in reminding them when their roadtax and insurance is about to expired.

    What you need to do is just to fill the details asked by the system,

    We will send reminder via sms when your roadtax is about to expired.

  • 2.Non Motor Takaful/Insurance
  • What non Product do you have on shelf?
    azamzaki19-03-2016

    We cater all type of non motor products such as

    • Fire
    • Fire conloss
    • Houseowner/Householder
    • Burglary
    • Money
    • Plate glass
    • public liability
    • Error & Omission
    • Group p.a
    • Individual p.a
    • Travel p.a
    • Contractor all risk/workman compensation
    • Foreign worker
    • Marine
    • All risk
    • Profesional indemnity
    • Motorist p.a
    • Medical Malpractice
  • Can i get quotation Immediately
    azamzaki19-03-2016

    You can get quotation Immediately by clicking renew online , enter owner's ic number and vehicle registration number , your quotation will calculated Immediately.

  • Can i get my policy Immediately?
    azamzaki19-03-2016

    yes you can , we will print the policy once the payment is made through our online e-covernote system.